B2B Website Use
The PETMERO website is primarily intended for B2B product browsing, sourcing inquiries, and customization-project communication.
Accessing this website, sending an email, contacting PETMERO through WhatsApp, or submitting an inquiry does not by itself mean that PETMERO has accepted an order, nor does it automatically create a purchase contract, agency relationship, exclusive relationship, or other specific commercial relationship.
Any specific cooperation and the commercial terms that apply to it are subject to further confirmation between the parties for the relevant project.
Product Information
PETMERO makes reasonable efforts to provide information that is useful for product and project evaluation.
Product images, descriptions, dimensions, materials, colors, structures, packaging, customization options, MOQ, availability, and other product information shown on the website may vary depending on the specific product, purchase quantity, customization requirements, and project circumstances.
Reasonable differences may also occur between website images, samples, and actual products due to factors such as screen display, photography, material batches, and production conditions.
Before a specific project is finally confirmed, general product information on the website is intended primarily for preliminary evaluation. For a confirmed project, the specifications, samples, renderings, quotations, or other relevant documents confirmed for that project should be used.
Inquiries, Quotations, and Orders
Submitting an inquiry through PETMERO is a request for business communication and does not constitute a formal order.
Product pricing, MOQ, estimated timing, materials, packaging, customization methods, payment arrangements, and other commercial terms may vary according to product type, purchase quantity, materials and processes, customization requirements, packaging, destination, project timing, and other specific requirements.
The scope and validity of a quotation or related commercial information are subject to the relevant quotation or written communication between the parties for the applicable project.
An order and its final commercial terms may be established through a quotation, pro forma invoice, purchase document, or other applicable project document confirmed by the parties.
Samples and Custom Projects
For OEM, ODM, or other customized projects, the parties may use samples, renderings, design files, specification confirmations, packaging confirmations, or other appropriate methods to define project requirements.
Customized projects may involve variables relating to materials, colors, processes, printing, logos, packaging, and production conditions.
Specifications, tolerances, approval standards, or other production requirements applicable to a specific project should be determined through the relevant project documentation.
Samples, images, and reference materials may be used to assist in confirming the project direction. Production requirements and acceptance standards are subject to the content confirmed by the parties for the relevant project.
Customer-Provided Logos, Designs, and Materials
If a customer provides PETMERO with logos, trademarks, packaging designs, drawings, images, artwork, or other materials for an inquiry, quotation, or customization project, the customer should ensure that it is authorized to provide those materials and permit their use for the relevant project.
PETMERO may use such materials to the extent reasonably necessary to evaluate, communicate about, or carry out the project requested by the customer.
Third-party product images, designs, or other reference materials supplied by a customer are primarily used to help understand the requested project direction.
Unless otherwise expressly agreed, providing reference materials does not by itself mean that PETMERO undertakes to reproduce a product or design that may be protected by third-party intellectual-property rights.
Website Content and Third-Party Services
Unless otherwise indicated, original text, branding elements, page design, images, and other original content on the PETMERO website are used to present and describe PETMERO's products and services.
Without appropriate authorization, such content should not be used for unauthorized commercial copying, republication, or other uses that may infringe relevant rights.
The website may provide links to WhatsApp or other third-party websites, platforms, or services. Those third-party services operate under their own terms of service, privacy policies, and operating rules.
Project-Specific Commercial Terms
Different products, customers, and projects may be subject to different commercial terms.
Matters including pricing, MOQ, payment arrangements, production schedules, delivery timing, shipping terms, inspection, quality requirements, order changes or cancellation, warranties, claims, allocation of responsibility, governing law, and dispute resolution may be determined for a specific project through quotations, pro forma invoices, purchase documents, specification documents, or other written documents confirmed by the parties.
If general information on this website differs from a document later confirmed by the parties for a specific project, the relevant confirmed project document applies to that project.
Website and Terms Updates
As products, services, and business processes change, PETMERO may update website content, features, and these Terms & Conditions from time to time.
Parts of the website or certain features may also be adjusted for maintenance, technical, security, or third-party-service reasons.
Nothing in these Terms & Conditions is intended to exclude or limit any right or responsibility that cannot lawfully be excluded or limited under applicable law.
If you have questions about these Terms & Conditions, please contact:
For a specific transaction, quotations, specifications, pro forma invoices, purchase documents, or other written agreements confirmed by the parties may contain more specific or different project terms.
